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Author Topic: CleO External Flash Fail  (Read 1322 times)

Chris/

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CleO External Flash Fail
« on: December 04, 2018, 10:58:54 PM »

Hi,

Its happened a couple of times now where the eflash has failed and left me without the cleo picture on the splash screen and then an error trap when its failed to load Icons in.

Is this a know fault or am i doing something wrong?


This is a cut down version of how i call the icons:

Code: [Select]
int16_t Settings;     

void setup() {
Settings = CleO.LoadIcon("@Icons/m36.ftico", 707);     
}
void loop() {
CleO.Bitmap(Settings, (0.005 * SCREEN_WIDTH), (0.225 * SCREEN_HEIGHT));
}

Thanks,

Chris
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Chris/

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Re: CleO External Flash Fail
« Reply #1 on: December 10, 2018, 07:37:27 AM »

Just happened to another CleO!

Any thoughts?
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BRT Community

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Re: CleO External Flash Fail
« Reply #2 on: December 16, 2018, 09:40:12 PM »

Hi Chris,

Sorry to hear of the problem, we'll need to check on this.

Is there anything which seems to trigger the issue to begin happening on the boards (such as changing the contents of the eflash to add images or connecting or configuring differently)?

Best Regards, BRT Community
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Chris/

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Re: CleO External Flash Fail
« Reply #3 on: December 17, 2018, 03:51:00 PM »

Hi,

The only difference is where i sit.

Every time this has happened i have been sat on my sofa whereas usually i am sat at a desk (where it has never occurred).

Could it been some sort of static issue?

It has happened to two CleO35 now.

Thanks,

Chris
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Chris/

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Re: CleO External Flash Fail
« Reply #4 on: March 12, 2019, 10:28:05 AM »

Hi,

I am currently have 4 screens where this has occurred. I'm still not sure what the trigger is.

Do you want me to send them to you for inspection?

Thanks,

Chris
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BRT Community

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Re: CleO External Flash Fail
« Reply #5 on: March 14, 2019, 02:42:38 PM »

Hello Chris,

This could be an ESD issue if you are only experiencing this issue whilst not at your desk.

Is it the Cleo50 or Cleo35 modules you are using?

Best Regards,
BRT Community
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scoprioprise

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Re: CleO External Flash Fail
« Reply #6 on: March 15, 2019, 08:54:35 AM »

Hi chris,
BRT Community asks about ElectroStaticDischarge ( I think you understood, but others might not ) as you told you were on the sofa.
Maybe you were not grounded when touching the screen.
Were you working with the bare board in your hands?
How did you power the Cleo "in mobility"?
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